Saturday, June 4, 2011

Facts and myths behind cloud-based phone systems for small ...

With all the noise about hosted phone systems for small office or cloud PBX, it is imperative to filter information and distinguish facts from myths. This way, we can set the record straight regarding this new technology that has been gaining popularity among businesses. See if what you have in your bag of knowledge is a myth or a fact.

Myth #1 ? The Internet allows you to browse web pages only
Fact ? The Internet not only lets you browser web pages. It also lets you to make phone calls using VoIP, among a lot of other things.

In the past, the Internet was just for exchanging textual data. Innovations in the area of telecommunication have changed how most media types are handled. As long as they can be coded into a form that can be sent through as signals and decoded back to its original state, any form of data can now be exchanged via Internet. It has indeed become a platform for most data types, even voice. This gave birth to the acronym VoIP or Voice over Internet Protocol. The Internet is not just for browsing web pages or sending email anymore, but for real-time voice communication as well.

Myth #2 ? Bringing your business phone system to the cloud is costly.
Fact ? Cloud-based phone systems are reasonably-priced and cost-effective.

As opposed to fallacies that availing of this latest innovation is costly, you only need your existing Internet connection and telephones to make and receive calls by paying only monthly subscription fees that are affordable. Almost all cloud PBX system providers today provide a VoIP phone system that allows users call without the expensive long distance call charges.

Myth #3: Cloud-based PBX phone system technology is 100% Fail-free.
Fact: There is no such thing as 100% fail-free technology.

As with any technology, there is no guarantee that a system will never fail. All technologies, old and new, do experience system outage at one point. One criterion you need to consider in evaluating technologies is its reliability. When assessing reliability between two technologies, you can ask the following questions:

? How often does it fail and how fast can it recover from a failure?

? How much would you lose in your business due to a system failure?

With these questions in mind, you can then evaluate whether a technology is worth using over the other. Doing a simple but pragmatic benefit-cost study, you can quickly assess if a technology is worth implementing. If the value of gains far exceeds costs, then you have a net gain. And if it is good for the business in the long term, it should be worth exploring.

Select a reliable system provider

Choosing a dependable cloud PBX service provider is critical. Not all providers give what they promised you when you were just asking them about their service. Be objective and do not get tricked by promotional gimmicks that lead you to committing to months of paid service. Find providers that allow you to try their service for free without any commitments. It is also best if you can find cloud PBX phone system providers that allow you to get off from their service during your subscription period anytime you like without pre-termination fees.

Read more phone system articles and information via our website. Cloud pbx phone system offers many communication benefits for your business.It is best to know them and compare which phone system provider best suit your needs.

Source: http://www.seo-ranking-links.com/business/facts-myths-cloud-based-phone-systems-small-business.html

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