Bilingual Automotive Service Writer / Advisor Job Purpose:
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifies warranty and service contract coverage; develops estimates; writes repair orders; maintains customer rapport and records.
Bilingual Automotive Service Writer / Advisor Job Duties:
- Ascertains automotive problems and services by listening to customer?s description of symptoms; claries description of problems; conducts inspections; test drives; checks vehicle maintenance records; examines service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explains provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculates customer?s payment, including deductibles.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtains approval signatures; enters RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtains customer?s approval of estimates; obtains and provides contact telephone numbers; answers questions and concerns; arranges towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Updates job knowledge by participating in educational opportunities; reads manufacturers? publications.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to job accomplishments.
Background and skills:
- Fluent in Spanish and English
- A high school diploma or equivalent; minimum of two (2) years of automotive experience preferred
- Knowledge of vehicle products and warranties; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and their application
- Superior communication and customer service skills
- Excellent follow-through skills
- Sales experience preferred
- Maintaining a positive, can-do attitude
- Ability to work in a team driven atmosphere
- Must have a valid driver?s license and maintain an acceptable and safe driving record
If you meet all of these qualifications, please apply in person at Milton Ruben Toyota at 3514 Washington Rd., Augusta, GA. Monday-Friday only between 8am-5pm. Ask for Kevin Woodard, Service Manager.
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Automotive Service Writer / Advisor Job Purpose:
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifies warranty and service contract coverage; develops estimates; writes repair orders; maintains customer rapport and records.
Automotive Service Writer / Advisor Job Duties:
- Ascertains automotive problems and services by listening to customer?s description of symptoms; claries description of problems; conducts inspections; test drives; checks vehicle maintenance records; examines service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explains provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculates customer?s payment, including deductibles.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtains approval signatures; enters RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtains customer?s approval of estimates; obtains and provides contact telephone numbers; answers questions and concerns; arranges towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Updates job knowledge by participating in educational opportunities; reads manufacturers? publications.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to job accomplishments.
Background and skills:
- A high school diploma or equivalent; minimum of two (2) years of automotive experience preferred
- Knowledge of vehicle products and warranties; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and their application
- Superior communication and customer service skills
- Excellent follow-through skills
- Sales experience preferred
- Maintaining a positive, can-do attitude
- Ability to work in a team driven atmosphere
- Must have a valid driver?s license and maintain an acceptable and safe driving record
If you meet all of these qualifications, please apply in person at Milton Ruben Toyota at 3514 Washington Rd., Augusta, GA. Monday-Friday only between 8am-5pm. Ask for Kevin Woodard, Service Manager.
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Picture Taker
We need someone to take digital photos of vehicles and upload them to our websites. Must be 21 or over. Must be able to drive all types of vehicles, automatic or stick, and up to large trucks. Will work Mon-Fri, hourly pay, in all weather conditions. Must be able to pass background check and MVR. If interested, come prepared for an interview at Milton Ruben Toyota on Washington Road, Mon-Fri, 9-5. Ask for Tim Crabb.
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Milton Ruben Auto Group has been a part of the CSRA and Augusta community for 30 years. We offer a variety of benefits, including health insurance, dental, vision, cancer, disability, life and 401k, among others. Learn more about our company at www.DriveBaby.com!
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Source: http://miltonruben.wordpress.com/2012/09/26/augusta-ga-jobs-milton-ruben-automotive-jobs/
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